These terms and conditions of purchase (“Purchase Terms”) set forth the terms and conditions governing the purchase of editing services (“Services”) from Easy English Editing (“EEE”, “we”, “us”, or “our”). Throughout this Site and in these Purchase Terms, the terms “you” or “your” refer to the customer accessing this Site and acquiring our Services. By submitting an order for such Services, you agree to be bound by these Purchase Terms. When purchasing any Services from EEE, you have are also subscribed as an Approved User and have agreed to be bound by our Terms of Service Agreement and Privacy and Security Policy.
Scope of Services
EEE provides editing and related English-language services to its clients (“Services”). It is your responsibility to accept, reject, or amend the suggestions made by our editors and to ensure the accuracy of the final document before use. Any suggestions made by EEE are recommendations only, and it shall be your sole responsibility to determine whether to accept and implement the recommendations of our editors. EEE’s involvement with any submitted material or document does not imply any endorsement of its content or the author.
You agree and accept that our Services do not in any way guarantee the publication of your manuscript or material. Furthermore, EEE and our employees shall not be responsible or liable in any manner for the reception and response that your material receives from journal editors, peer reviewers, employers, clients, official organizations or any other entity with the sole exception of the specific terms and conditions covered by our Quality Guarantee.
Terms of Payment
EEE shall bill you for the Services provided in Euros (EUR). You agree to bear and be responsible for any tax liability that you may incur in your country of residence related to the purchase of our Services. EEE accepts no responsibility whatsoever for any such tax liabilities that may arise as a result of your use of our Services.
EEE accepts payments from all major credit cards and direct bank transfers via our payment gateway providers, Paypal and Stripe. Paypal is the world’s leading provider of electronic payments and is recognized as one of the most secure methods of conducting business online. EEE utilizes Secure Socket Layer technology (SSL) and a host of additional security measures to ensure the privacy and legitimacy of all payment transactions. You will be redirected to Paypal’s payment gateway after selecting your chosen product and agreeing to these Terms of Purchase. By agreeing to these Terms of Purchase, you accept and agree to adhere to the terms and conditions stated herein, as well as the terms and conditions listed on the website of the payment gateway service provider/s. You may find the terms and conditions for Paypal via their website, www.paypal.com and Stripe via their website, www.stripe.com
Timing of Payment:
You are required to make full payment for all Services in advance. EEE will not begin work on your document until payment confirmation has been received. Furthermore, the selected deadline for return of your edited document is based upon the date at which full payment confirmation has been received. Exceptions to this rule may be made at the sole discretion of EEE, without any obligation to do so.
Payment Information Provided by You:
You confirm that you are the authorized holder of the credit card or are an authorized user of the credit card, or are the original account holder or an authorized user of the bank or Paypal account used in the transactions through our Site. You agree, understand, and confirm that the payment details provided by you to EEE are correct, current, and complete and you shall not use a credit card or any bank account that is not lawfully owned by you or which you do not have lawful authorization to use. EEE disclaims and refuses all liability for fraudulent or unauthorized use of any credit card or any bank or other payment account details, and the user shall be exclusively liable for any such fraudulent use. Please refer to our Privacy and Security Policy for further information on this subject.
In certain circumstances, EEE may issue an invoice for services rendered. It is your obligation to complete payment of any delivered invoice before receiving the completed product of any of our Services. Certain methods of payment may require extra time to appear as confirmed due to international regulations, transfer procedures, bank or credit card policies, or other reasons. EEE disclaims all liability for late delivery of any of our Services in the event that full payment has not been delivered or confirmed. If you, for whatever reason, fail to pay the full amount listed in your final confirmation email, then EEE reserves the right to withhold delivery of any product or Service until payment is made in full.
All prices are exclusive of the cost of any applicable Value Added Tax or other sales tax, which may be separately stated on the Site and/or the Email Confirmation, or alternatively any additional taxes will be your liability to pay based on your country’s local regulations. EEE may require you to provide your address or other information in order to meet our obligations under applicable tax law.
Refunds and Monetary Credit:
All charges incurred when using EEE, and all purchases made through the Site are payable in advance and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in this agreement. EEE does not, under any circumstances, provide customers with a monetary refund in any form, be it cash, credit card reverse credit, bank transfer, Paypal reimbursement, or any other form. If you, for whatever reason, overpay for a Service, whether intentionally or otherwise, EEE will provide a credit to you in the form of a discount coupon which can be used on your next purchase with EEE. The coupon will be equal to the Euro (EUR) amount by which you overpaid for a previous purchase. Overpaid amounts are calculated based on the price quoted in your purchase confirmation email stating the actual price of the Service provided and the actual amount paid by you according to EEE’s payment records.
Delivery of Services
If we accept your order, you will be sent a confirmation email giving you an order reference number, a purchase or receipt ID, and a breakdown of the costs for the selected Service (collectively referred to as “Email Confirmation”). Once we have sent your Email Confirmation, you will not be able to amend or cancel your order.
Ownership and Intellectual Property Rights
Please refer to our Privacy and Security Policy to review our adherence to strict international standards regarding the ownership and intellectual property rights of any material submitted to EEE.
It is your responsibility to determine if you are required to obtain any prior consent or licenses for use of third-party content as part of your material. EEE shall not be liable for any plagiarized or fraudulently obtained material, copyright infringement, or for the violation of any intellectual property rights relating to any material or documents submitted by you to us.
You are responsible for the content of the material submitted to EEE and shall indemnify and hold harmless EEE and its employees against any and all liabilities, claims, expenses, losses, and/or attorneys’ fees, including any claims of infringement of intellectual property rights, relating to the material submitted by you to us and including any material subsequently used by you after having been in our possession.
You are responsible for ensuring the correct and accurate back-up and archival copies of any material submitted to us for procurement of Services. EEE shall in no way be held responsible to you or any other person for any loss, corruption, or alteration of any of your documents, either before or after you have downloaded the completed documents through our Site, and regardless of whether the Service has been completed.
If you have any questions, comments or complaints regarding these Purchase Terms or your order, please contact the Site’s customer service department.
Last revised: 15 October 2020